Where is General Heating & Air Conditioning located?
General Heating & Air Conditioning is located at 3500 Monticello Ave. in New Orleans, Louisiana 70118. Call (504) 488-0826 for service.
When was General Heating & Air Conditioning founded?
General Heating & Air Conditioning was founded in New Orleans in 1954 by Charles L. Gambel Sr. The company remains family-owned and operated by the Gambel family.
What areas does General Heating & Air Conditioning serve?
General Heating & Air Conditioning serves New Orleans and surrounding Southeast Louisiana communities, including Metairie, Kenner, River Ridge, Harahan, Jefferson, Gretna, Marrero, Chalmette, Slidell, Covington, Mandeville, Madisonville, LaPlace, Destrehan, and Belle Chasse.
Call to confirm availability if your area is not listed.
HVAC services
What HVAC services do you provide?
General Heating & Air Conditioning provides AC repair, AC installation and replacement, maintenance, heating repair and installation, heat pump service, ductless mini-split service, indoor air quality solutions, thermostat services, drain-line repair, and commercial HVAC services.
Do you service all HVAC brands?
Yes. General Heating & Air Conditioning services all makes and models of heating and air conditioning equipment, including Carrier, Lennox, Bryant, Daikin, Coleman, Amana, York, Trane, Ruud, Rheem, and Goodman systems.
Do you provide emergency service?
Yes. General Heating & Air Conditioning provides 24/7 emergency air conditioning service when an HVAC problem can’t safely or reasonably wait until normal business hours.
Do you offer HVAC maintenance plans?
Yes. Maintenance agreements are available to help homeowners maintain system efficiency, reduce the risk of unexpected breakdowns, and extend equipment life.
Do you provide commercial HVAC service?
Yes. General Heating & Air Conditioning provides commercial HVAC repairs, installations, maintenance, and service plans.
Do you repair both residential and commercial HVAC systems?
Yes. General Heating & Air Conditioning provides residential and commercial HVAC service in New Orleans and surrounding areas, including repairs, maintenance, and equipment replacement.
Service Calls & After-Hours Service
What is considered an HVAC emergency?
An HVAC emergency can include a system that has stopped cooling or heating, a water leak from the HVAC system, or another problem that requires service right away. General Heating & Air Conditioning offers 24/7 emergency service. Call (504) 488-0826 for immediate assistance.
What happens when I call for HVAC service after hours?
If you need emergency HVAC service after normal business hours, call (504) 488-0826. General will collect information about the problem and contact the on-call service technician. The technician will then contact you regarding service.
Can I schedule a non-emergency HVAC repair after hours?
Yes. If you don’t need immediate service, you can leave your information after hours and the office can follow up during normal business hours to schedule your appointment.
What if my AC still isn't working after a recent repair?
If General recently serviced your system and it still isn’t cooling, or if the original problem has returned, call (504) 488-0826 and let us know that a technician recently worked on the equipment.
What if my newly installed HVAC system isn't working correctly?
Call General at (504) 488-0826 and let us know that the system was recently installed. We can direct your call appropriately so the issue can be reviewed.
How much is an after-hours HVAC service call?
General Heating & Air Conditioning’s after-hours service call fee is $140 until 10:00 PM and $220 after 10:00 PM. Maintenance agreement customers receive a reduced $59 service call fee.
Does General Heating & Air Conditioning offer financing?
Yes. Financing options are available for qualifying customers. Available terms and approval depend on the financing program and project.
Does General Heating & Air Conditioning offer warranties?
Warranty coverage is available for select HVAC equipment and services. Coverage varies depending on the equipment, manufacturer, and warranty terms.
What should I do if my air conditioner is leaking water or stops cooling?
Turn the thermostat off if the issue appears severe or if you notice electrical concerns. Then call General Heating & Air Conditioning at (504) 488-0826 to schedule a diagnostic visit or emergency repair.
How do I get an estimate for a new HVAC system?
Call (504) 488-0826 or request service online. If you’re considering replacing your heating or cooling system, General can arrange for a sales team member to discuss your replacement needs.
